Shipping Policy

Thank you for shopping at christmasfairyland.com! We strive to process and ship your orders as quickly as possible. Please review our shipping policy below for details on delivery times, shipping methods, and other important information.

Order Processing Time

Most orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons (such as Christmas), processing times may extend slightly due to high order volume.

Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-4 business days
  • Express Shipping: 1-2 business days

Delivery times begin once your order has been shipped and do not include processing time. Shipping carriers may experience delays due to weather, holidays, or other unforeseen circumstances.

Shipping Destinations

We currently ship within the [Country/Region]. International shipping may be available for select items—check your cart during checkout for eligibility.

Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order, destination, and selected shipping method. Free shipping may be available for orders over a certain amount.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to monitor your package’s progress via the carrier’s website.

Undeliverable Packages

If a package is returned to us as undeliverable (due to an incorrect address or failed delivery attempts), we will contact you to arrange reshipment. Additional shipping fees may apply.

Missing or Lost Packages

If your tracking shows “Delivered” but you haven’t received your order, please check with neighbors or your local post office first. If the package remains missing, contact us within 14 days for assistance.

For lost or undelivered packages (where tracking does not show delivery), we will file a claim with the carrier and work to resolve the issue promptly.

Returns & Exchanges

For information on returns or exchanges, please visit our Return Policy page.

Questions?

If you have any questions about shipping, feel free to reach out through our Contact Us page.

Thank you for choosing christmasfairyland.com! We appreciate your support and hope you love your purchase.