Frequently Asked Questions

Ordering & Shipping

How long does shipping take?
Delivery times vary depending on your location. Most orders arrive within 5-10 business days. For more details, visit our Shipping Policy page at christmasfairyland.com.

Do you offer international shipping?
Yes! We ship to many countries worldwide. Check christmasfairyland.com for a full list of destinations.

Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email.

Returns & Exchanges

What’s your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Learn more at christmasfairyland.com.

How do I start a return?
Visit christmasfairyland.com to initiate the process.

Products

Are your decorations durable?
Yes! Our products are made from high-quality materials designed to last for many holiday seasons.

Do you sell replacement parts?
Some items have replacement parts available. Browse our Replacement Parts section at christmasfairyland.com.

Payments & Discounts

What payment methods do you accept?
We accept all major credit cards, PayPal, and select buy-now-pay-later options.

Do you offer discounts for bulk orders?
Yes! Contact us for custom pricing on large orders.

Holiday Decorating Tips

How can I make my tree look fuller?
Check out our Tree Decorating Guide at christmasfairyland.com for professional styling tricks.

What’s trending this holiday season?
Visit our Holiday Inspiration blog at christmasfairyland.com for the latest decor ideas.

Wholesale & Business Orders

Do you offer wholesale pricing?
Yes! Businesses can apply for a wholesale account at christmasfairyland.com.

Need help with commercial decorating?
Explore our Business Services at christmasfairyland.com.